Situation: you are using a network version of SketchUp Pro on a PC, and when you start it, this message is displayed:
The server.dat specifies a SketchUp license file that does not exist or is not currently accessible: \\ServerName\ServerFolder\SketchUp#.lf.
This message can be displayed for two reasons. To figure out which reason applies, try to browse to the license folder and view the SketchUp#.lf file:
- Open the "Start" menu.
- Click "Run."
- In the "Open" box, type the location of the license file folder, as it is displayed in the message, for example: \\ServerName\ServerFolder\
- Click "OK."
Once you have tried this:
- If you can browse to the license folder and see the SketchUp#.lf file, it's possible the file has been corrupted. For instructions for how to fix a corrupt file, click here.
- If you can't browse to the license folder and see the SketchUp#.lf file, it's possible that the server has been renamed or moved. For instructions on how to move a license file to a new or renamed server, click here. In this case, you may need to contact your network administrator for assistance.
